Terms of Service

Introduction

These Terms of Service ("ToS") form a binding agreement between AeroPeak ("the Company", "we", "us") and you ("the Customer", "you") in relation to the use of our Discord bot hosting services ("Services"). Access to and use of our Services signifies your understanding and acceptance of these ToS.

Services

We provide specialized hosting solutions for Discord bots, with primary support for:

Account Creation and Responsibility

Acceptable Use Policy

Your use of Services must comply with all applicable laws, regulations, and Discord's Terms of Service. Prohibited activities include, but are not limited to:

Resource Usage

Our Services are subject to resource limits (e.g., bandwidth, disk space, CPU usage) designed to ensure fair usage. We reserve the right to temporarily suspend accounts exceeding these limits to prevent disruption to other customers. Options to upgrade your service plan may be available to address excessive resource usage.

Uptime Guarantee

We strive to provide reliable Services with a [XX]% uptime guarantee (excluding scheduled maintenance). In the event of downtime exceeding our guarantee, you may be eligible for service credits as outlined in our Service Level Agreement (SLA).

Payment and Billing

Our Services are offered on a subscription basis. Payment must be made in advance according to your chosen billing cycle. We accept various payment methods which may vary by jurisdiction. Late payments may incur fees, and services may be suspended until payment is settled.

Refunds and Cancellations

There are no refunds for our Services. You may cancel your Services at any time. Cancellations will typically take effect at the end of your current billing period. No refunds may be issued for partial periods of service.

Data Backups

While we take measures to protect data integrity, you are ultimately responsible for creating and maintaining regular backups of your bot's code and data.

Disclaimer of Warranties

Our Services are provided "as is" without warranty of any kind. We disclaim liability for damages arising from the use of Services, including but not limited to bot malfunctions, downtime, and security breaches.

Limitation of Liability

Our liability to you shall not exceed the fees paid for Services in the preceding twelve (12) months.

Changes to Terms

We reserve the right to modify these ToS at any time with reasonable notice. Your continued use of the Services following modifications signifies your acceptance of the changes.

Contact

For support and inquiries, please join our Discord Server: https://discord.gg/aeropeak and open a ticket.